In case you have never opened a web hosting account or you’ve switched companies and the new one deploys a Control Panel that you have not seen so far, you may become perplexed about how to complete a certain task in your account or on your personal computer. That is the reason why, some providers have compiled a knowledge base, which lists the most common queries and issues connected with their platform, rather than including only some generic info. This kind of knowledge base will allow you to find the desired info swiftly and effortlessly, so you won’t need to dedicate both time and effort to stuff that might require something as simple as clicking on a button or selecting a tick box. Thus, not only can you get stuff done, but you can also get to know plenty of new and useful facts, both about the way you can manage your account and about the way the hosting service functions as a whole.
Extensive Online Documentation in Cloud Hosting
If you’ve bought your very first cloud hosting plan through our company or have migrated your website over to us, you will grow familiar with our platform and our in-house created Hepsia Control Panel in no time as we have compiled a thorough online knowledge base where you can find all the info that you’ll ever need – both general info in regards to the web hosting service as a whole and more concrete info about the separate features that you can make use of and the complications that you can come across. The articles themselves are located in two places. The full article archive is accessible through the Help section of the Control Panel. You can find relevant articles about the different functions in each section of the Control Panel too. You can find out how to do just about everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles offer detailed instructions, so you will never become puzzled on account of an unclear text. Surely, in case you come across a more specific obstacle and you can’t find an adequate solution in our knowledge base, you can contact our tech support staff 24/7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated hosting plans, will permit you to access the comprehensive online documentation that we’ve compiled for you. The articles themselves contain generic info on our hosting services, how-to manuals about the separate functions that you can make use of, along with troubleshooting guidelines that can help you repair common issues that you might stumble upon. The topics that we’ve included cover de facto everything, from elementary things such as how to host a new domain name in your account, to more intricate ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a given section of the Control Panel will always be available on the right side of the page that you’re on, while the complete article list can be accessed through the all-inclusive Help section.