Service Uptime Guarantee
Understand what a service uptime guarantee includes and how you are able to make use of it.
The service uptime is frequently ignored by many people as they are searching for a new cloud hosting provider, but it can often be a lot more important than the actual plan features. It won't matter how good a plan is if the web sites hosted in the account are unavailable for extended periods of time. Such downtimes are generally penalized by search engines like google, not mentioning the fact that visitors will most likely not revisit a site they experience problems with. Because of this, you must always look into the stability of the web hosting service before getting a new account so as to be sure that the success of your sites will not depend upon third-party elements, but entirely on their content and on your marketing campaigns.
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Service Uptime Guarantee in Cloud Hosting
All of our
cloud hosting packages feature a 99.9% service uptime warranty. We're able to achieve that by using a revolutionary cloud hosting platform where each service (files, e-mail messages, databases, etc.) has its own cluster of machines. We don't run everything on just a single machine as most companies do, so we have basically got rid of the downtime of any service and even in peak times we can balance the load between machines for the very best possible performance of your internet websites. If one web server fails, the other ones inside the cluster will take over in order to guarantee the uninterrupted functioning of the Internet sites. To protect yourself from infrastructural challenges, our hosting server facilities use powerful diesel backup generators as well as several independent Internet providers as to make certain that site visitors will be able to reach your websites no matter what. We also have a group of qualified professionals monitoring the web servers 24/7/365.
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Service Uptime Guarantee in Semi-dedicated Servers
Our
semi-dedicated server solutions feature a 99.9% uptime guarantee. In fact, you will not notice any downtime or service interruptions at all because of the fact that we employ an innovative cloud platform and rather than handling everything on a single web server as most providers do, we have separate clusters of web servers that deal with every service - files, email messages, CP, databases, and so forth. We also have a custom made load-balancing system, so our website hosting service is a lot more stable compared with what you'd ordinarily find available on the market. To make certain that nothing will interrupt the work of your Internet websites, our web server facilities have diesel powered backup generators and a few different Internet providers. We have software and hardware firewalls to stop DDoS attacks and staff overseeing the web servers 24/7 to tackle any software issue that may appear.
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Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages include a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel backup generators. We also use new hardware for the physical web servers in which the VPS accounts are set up to avoid any probability of hardware failure and each part has been tested thoroughly. The integrity of your information is guaranteed by using enterprise-level hard drives working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your websites are going to be up and running practically without any disruptions. Our skilled professionals will resolve immediately any software issue which may show up, so even if there's an issue with another
VPS server account on the physical server, your VPS isn't going to be affected. The hosting server uptime is listed on our website and not concealed in our Terms of Service simply because we can keep our promise and provide an exceptionally reliable hosting service.
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Service Uptime Guarantee in Dedicated Servers
If you acquire a
dedicated server plan through us, you’ll be able to take advantage of our service and network uptime guarantee. We will ensure that your server is online at least 99.9% of the time no matter what. We use new, thoroughly tested hardware parts to assemble each hosting server and we guarantee that all pre-installed software is working correctly before the web server is handed over to the customer. We've also taken measures to avoid any possible infrastructural problems - the continuous power supply is guaranteed by powerful diesel generators, while 24/7 access to the dedicated servers is ensured by employing numerous independent Internet suppliers. Our admins are available at all times, including weekends and holidays, so even if any unexpected problem arises, they can handle it promptly to avoid any downtime of your server and the websites or offline apps accommodated on it.