A 99.9% Server Uptime

We have built our cloud hosting platform using stable hardware and strongly tweaked software. Our system administrators have installed a modified version of Security–Enhanced Linux on each of our web hosting servers in order to ensure the highest level of protection and reliability. We have set up several denial–of–service protection devices in addition to powerful firewall programs to make sure our network is unassailable and secure.

All cloud plans plans offer a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you develop your own cloud hosting platform, it is vital that you also build your own network infrastructure. For this reason, we built a custom internal network in all our data centers. Based on top–class Juniper switches and routers, our internal network allows for mega–fast data transmission rates and is also fully redundant.

This way you will take advantage of a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center and in our AU located data center, regardless of which web hosting plan you have opted for.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

While we have given our best to reduce all potential risks with our cloud hosting plans and even though our company offers top–notch technical support, there are times when the customer is simply not content with what we offer. Or he needs to migrate to a more robust hosting solution, like a VPS server or a dedicated server.

For this reason, we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t pleased, you will receive a full refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you happen to have a hosting firm, your customer service technicians are of crucial importance. This is why we have diligently gathered a very practiced team of technicians, each with several years of practice behind his back. Thanks to them, we offer 24x7 support with each of our hosting plans.

And not only that, we offer a 1–hour response time guarantee. All tech support requests are answered in under 60 minutes and our average ticket response time is below 20 minutes!

24/7 Technical Support