Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering superior quality support in time is our main priority, so we backup each cloud plans plan with a 1–hour ticket resolution warranty. As you fill in a ticket or send us a message, our customer customer assistance team will do all they possible can to generate the most appropriate remedy for your problem and to provide you with assistance in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is supplied by a team of knowledgeable experts who definitely are ready to react to your issue asap. You’ll be able to contact the support team by launching a technical support ticket from your Site Control Panel or by posting us an e–mail message. On working days, you may also contact us on the telephone or make use of the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guide while working within the Control Panel, you’ll be able to always simply click the Help control key and pick your issue in the variety of articles that will came up. We have as well turned almost all the posts into movies. The collection of educational videos will show up if you click on the Videos key available on the top right.