Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Site Control Panel you’ll find an in–depth Help Center section featuring a plethora of instructional articles and commonly asked questions. They are answered by our support team of skilled technicians. Just type in your question and our intelligent platform will show you the best answer.

  • Top quality support service
  • Tutorial Video Clips

  • We have compiled a collection of how–to video tutorials that visually show how to remedy a typical issue related to your cloud plans account. You’ll find the video clips in the Help Center section.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 customer support service and feature a 60–minute response time guarantee. Our well–trained customer service technicians will be online for you around the clock and will remedy any problem that you may possibly stumble upon within less than one hour after the tech support ticket submission. In most cases, a response will be provided to you in less than twenty minutes.