Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Answer Warranty

  • Our crew of specialists will do their best to respond to your support enquiries in up to 1 hour. If, however, the difficulty you have stumbled upon requires help from our Administrators’ =Team,= we are going to send the ticket to the technician in charge and will write a note to tell you.

  • Top quality support service

  • Qualified Customer Assist Service

  • We are working for you 24x7x365 to deliver guidance and technical support and also to assist you with any issue that you might have when organizing your virtual server. We can easily help you with all pre–installed software applications, including your OS, server administration panel (in accordance with the VPS type) and the Site Control Panel created completely by us.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Site Control Panel that is included free of charge with your virtual server, you will discover a useful Help section, that features everything you need to know about organizing your websites and software packages. We have included a wide range of how–to reports and video training that present the standard web site maintenance tasks in an easy to read manner.